Our Locations

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Powassan Clinic
705-724-1020
507 Main Street, Powassan, ON
P0H 1Z0

8:00 a.m. - 8:00 p.m. Mon - Fri

6:00 a.m. - 6:00 p.m. Mon - Fri

Astorville Clinic - Docs on the Lake Family Practice
705-752-5521
649 Astorville Rd, Astorville, ON
P0H 1B0

9:00 a.m. - 8:00 p.m. Mon and Tues
9:00 a.m. - 5:00 p.m. Wed an Thurs
9:00 a.m. - 12:00 p.m. Fri

Mon-Fri: 9:00 - 12:00 pm / 1:00 - 4:00 pm
Fri: 9:00 am - 12:00 pm

South River Machar Medical Centre
705-386-0512
140 Ottawa Ave, South River, ON
P0A 1X0

9:30 a.m. - 4:30 p.m. Mon - Fri

9:30 a.m. - 4:30 p.m. Mon - Fri

Bonfield Medical Centre
705-776-3655
105 Landon St, Bonfield, ON
P0H 1E0

8:00 a.m. - 4:00 p.m. Mon - Thurs

8:00 a.m. - 4:00 p.m. Mon - Thurs

Send us Your Feedback

The Powassan and Area Family Health Team would like to provide patients and their families with an opportunity to express comments, concerns and suggestions. We strive to improve the care and service that we provide to our patients, and we value your feedback.

Please send us a note:

  • When you wish to share ideas for making services better
  • When you have concerns about your rights or privacy
  • When you would like to provide us with feedback about our accommodations for people with disabilities
  • When you wish to send thanks to a PAAFHT employee for providing excellent care

This process is intended to be for general comments and suggestions about Powassan FHT's services, and should not pertain to your own healthcare. If you have questions about your health, please contact your clinic directly.

You will not receive a response from us when you send a message via e-mail or web form. We thank you for your comments and suggestions.

PAAFHT puts its patients first and therefore takes any complaint very seriously.

If you would like to file a complaint, please complete this form and submit it to the attention of the Executive Director, Anna Gibson-Olajos. You may do so by e-mail (please note, this e-mail can be read by any admin staff), postal mail, or at the office in a sealed envelope addressed to Anna Gibson-Olajos (please mark CONFIDENTIAL).

Mailing address:

Anna Gibson-Olajos 
507 Main Street 
Powassan, ON P0H 1Z0

Email: info@paafht.ca

Any complaint will receive immediate attention. You will be contacted within five (5) working days of receiving the complaint and investigation will be completed within forty (40) working days of its initiation.

For our Public Complaints Policy -- Click here.

To download the Complaint Form -- Click here. 

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